@Scott is there any way we can have some sort of board or even a volunteer group or an easy way to report stuff to clean up zazzle. that helps filter out the super poorly designed or monochrome or basic template products that just clog up search terms. There should be a way to report these products. I mean the really lousy ones where the design is just so obviously way to big or too small for the products. And also if products appear under the wrong search terms There should be an easy way to flag them and have them moved out. ... View more

The ability to add meaningful descriptions or labels to layers lets users know at a glance what part of the design they're editing, and improves overall organization and editability within the design tool. Thank you, W.H. ... View more

Right now, if you purchase a notebook it defaults to graphing paper. I'm sure most people purchasng a spiral notebook want lined paper and will be peeved if they order and don't notice to change the paper type. ... View more

While we have leggings for adults, would it be possible to have them for children?  I see there is an online market for them. ... View more

Hello everyone, I'm a new designer in the Zazzle US marketplace. I'm pleased that my cover art notebook/sketchbook "I'm a WHIMSICAL DOODLER" I designed for kids has been selected for the 'whimsical' word search term on Zazzle's US marketplace home page. whimsical word search However, my suggestion is for Zazzle's e-commerce team to consider listing products, featured in image word search terms, in the top row when a customer clicks through because when I tap on that link, I don't see my "I'm a WHIMSICAL DOODLER" notebook cover design displayed on the top row. In my opinion, customers don't want to keep browsing for products they see on display in an image word search when they click through even if that product image is used for marketing purposes. This could lead to a lot of independent designers missing out on sales as well as Zazzle.  Another suggestion I have for Zazzle is to improve the user experience for desktop users by displaying: "Other products from this collection" is positioned directly under the Zazzle designer's product listing, then "Other designs you might like" from other designers on the next row below. Have a great day, Erin Margaret P.S. You can find my "I'm a WHIMSICAL DOODLER Sketchbook/Notebook" here.  ... View more

So, zazzle has a popup if you have the word  glitter  or some other words that this product will not actually be made of glitter/metal/feathers or what ever.. which is fine..  But this year I am getting a TON of pinks for grad cap toppers - speaking with  zazzle about this I'm told that anyone attempting to use a school logo or Trademark Name will be  cancelled.. Can we PLEASE have a pop up warning customers not to do this..? it's very disheartening to have a sea of pink in my sales pages. I have not had this issue till this year on a product I made in 2016 - it would be SO easy for zazzle to do it. I did try a warning in my description but I don't think customers read descriptions much.   this is from the very old store that I have them in..  all these but 2 are for the toppers.. very few actually go through.. some do .. but this is a little over a week.. most do not go through..   ... View more

I want to recap and itemize issues I am experiencing in my stores, and have been for months+ and years. 1) Grouping: A. I have a blanket design in many colors. 2-3 of them are selling well. Those blankets are shown on the first few pages of marketplace searches. That's good. But, because Zazzle has grouped all the colors into one product listing, the other blankets are not seen. Now, those colors are being hidden by Zazzle because they haven't been seen in whatever the time limit is. Now I have to go in and "optimize them", even though the title, tags, and descriptions are fine. But, because there is also a glitch with updating titles, tags, and descriptions...those hidden blankets are once again hidden, needing optimization again and again. Several glitches at play here, but this line item is to focus on Grouping...which caused the problem in the first place. B. I have a lot of apron designs, each design having many color options...per my training. These designs have each been grouped together. Now, when someone buys a gold apron, they get it with a hot pink strap...because grouping does not work right and all the straps (which are offered in standard and custom colors) are not matched up to the right apron. This has resulted in many many returns. Also, there are many many aprons being hidden by Zazzle because, being in a group, they are not being seen. They need to be optimized. I have been going back and forth with Zazzle and I am being told I have to change the titles and tags, so that the parameters are different enough that the auto grouping won't group them together. But, I can't, because the titles, tags, and descriptions won't update. 2) Titles, Tags and Descriptions Not Updating: I have "optimized" over 500 products in the last 2 months. They are still being hidden and all optimizations are lost. 3) Promotions: I am in the Promoter Program. I am building my Social Media sites and populating with my products. There are too many products to catch every one that might be hidden, so I am promoting products I later find out are hidden because they need to be "optimized". So I am going back and removing those products.  4) Featured Products Not Updating: I have attempted to add more products to my featured products several times. This has not worked for me for 2 years. 5) Products Not Showing Up In The Marketplace: I have had problems finding my products in the marketplace. Some kind fellow creators have looked and reported back they see them here and there, offering advice that maybe the tags are the problem. In several cases I would agree. Our stores are a work in progress, trial and error plays a big role in perfecting our titles, tags and descriptions...even with the best intel. However, I have continued to monitor this issue... in particular towels I made, for the towel sale a few days ago. Those towels weren't found, then surfaced for a few hours, and are again gone. I just searched under only 1 term- towels-. I went through 13 pages of only the "Newest" towels. No other search terms. Page 10 started with a towel Product ID: 256119408499598231 Created on: 3/25/2022, 12:44 AM, 2:25 AM. Page 11 ended with a towel Product ID: 217167951086258276 Created on: 3/24/2022, 6:44 PM. My latest towel,  Product ID: 256589761887520488 Created on: 3/24/2022, 8:00 PM was not there between those 2 products. It should have been. The same thing has happened a lot in the past. Where they aren't seen, then they are seen, then they aren't seen again. Something is going on. I have provided product numbers, but it's like taking your car in because it's making a funny noise. The problems are not able to be reconstructed. In summary, I am not posting this to whine or complain. I am not trying to harp on things that have already been reported. I am itemizing several of these issues in one post, so "the powers that be" can see what we are facing as we get up and into our store every day. I am at a point where I am so frustrated I don't know what to do first. The only thing I CAN control is creating new products.  Meanwhile, my Zrank has plummeted, I'm sure because 1) there are so many products needing optimization, 2) my sales are way down due to either a) hidden products not being seen in the marketplace, b) products that are clicked on that don't go anywhere because the product is hidden. I apologize if this reads like a rant, I do not mean it to. I just needed to itemize everything so maybe Zazzle will read this and realize the collective impact these "glitches" are having on its creators. I appreciate it very much when a Zazzle rep says they are sorry for the issues and they are sorry the fixes are taking so long. But, if I am to survive, I need these items fixed. All the new bells and whistles in the world are not worth it if the nuts and bolts don't work. I pray, I really really pray, that this post finds its way to upper management, not just stopping at the front line. This year is moving into the second quarter already. Please please please hire the talent needed to fix these system errors that your current talent cannot get a handle on. Please help your "creators" or soon we will be called "ex Creators".  ... View more

We really need a forum dedicated to a list of all discontinued items. We used to have a running list in the old forum format. Wish that it could be imported over to here! It would help to eliminate the constant bombardment of questions asking if an item is discontinued. As it stands, it's very confusing at times to discern what products are actually discontinued and which are just out of stock. ... View more

Can you please move the "Personalize this Template" link above the Instant Downloads or Make It Bigger and Bolder, at least, as big as the "Choose Prints or Download" size and move it above the "Design Theme"? It is so hard to find or see it, wedged between the Instant Downloads, Design Theme and Sizes. Thank You.   ... View more

Hi I know that Zazzle offers bandanas in the Pet category, but I think most pet parents prefer the simple triangle style vs a full square (folded). And the over-the-collar style is popular (nothing to tie). And, ideally in different sizes to fit cats as well as dogs from 10 to 100+ lbs.  This product, combined with personalization seems like it would be very popular. thanks! ... View more

When Insitu images were moved from the side to below the main product image they ended up below the fold on my screen so that if I want to change the insitu I have to scroll down, click, and then scroll up again to view the new image. Assuming I'm not the only one who has to do this (or is it just me?) I'd like to suggest arrow keys on the left and right side of the main image that would allow the viewer to move through the insitu images without having to scroll. For those with the right screen resolution this probably isn't an issue, but for others I think this would be very helpful. ... View more

I'd love to have the topics "brother", "sister" and "cousin" added under Recipients > For Kids option.  Thank you 💐 ... View more

Zazzle People, Please help us by creating a way for us to quickly move products from one store to the other. That way we could make each store as mean and lean as possible and have better results from cohesive branding and marketing I would think. This would help those of us who have created many products across different types of niches form better store pages and have more cohesion in general. I personally think it would help boost sales. Thank you, Eliana ... View more

Hi Zazzle Team Thank you for your continuing efforts to improve the Zazzle experience. I think it could be helpful to many of us designers if when a customer reaches out to us via customer chat that you prompt them to include the link to the product that they are asking about. I've had many fun mystery solving conversations along these lines:😎 Can I make this in the color blue? (no product link included)  I need to order this but I need this (no product link included) Can you put this on a shirt? (no product link included) As much as we all would like to be able to read the clients minds 😀 it would be so helpful if they included the link of the product when needed. This extra step will help us save time and to help the customer experience. Thanks for considering this option. ... View more

Another neat idea that would be very useful is to create a way to allow us to download multiple products from inside a collection---all at one time—to use for media and headers instead of doing them all one by one. This would make everything so much easier and save so much time. ... View more

At the moment, we can only create pillow cases for the 20"h x 30"w pillows, BUT I think it would be nice if customers would be a able to purchase pillow cases for the square Throw pillows ( 16" x 16" and 20" x 20"). I think more square pillows would be sold if customers would have the possibility of changing the pillow cases from time to time, with different designs (winter holidays, spring, summer and so on). This way, they can 'refresh' the look in their homes whenever they'd want without having to pay too much for it. This is an issue I've experienced myself as a customer because I don't always find pillow cases to fit my square pillows. Just an idea.   ... View more

It get's to a point where I can't help anymore and would love the ability to forward the chat to Customer Services for them to take over. (eg - shipping delays/ non receipt of item) Even though I suggest that the customer emails CS directly, it would help CS having the history of what's been said. Thanks! ... View more

We have paper plates and paper napkins in the Weddings Decor and Party Supplies marketplace drill down menus, under Table Serving and Decor, but no paper cups. Could we please have paper cups added? And maybe napkin bands as well? Thank you! ... View more

I find following these posts difficult at times as it's a jumbled mess in my opinion. So I posted a reply in an subject and came back to see what has changed. It says there's 1 new message... and so I'm winding my way through to see which is the new message 🙂 So allow sort by most recent so I can see the newest reply at the top of the chain / page. Thank you in advance for consideration of the idea. ... View more