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Submitted by
A_New_View
on
02-05-2025
10:49 AM
Hi. It would be great if Zazzle had gift boxes to design. Example: https://www.amazon.com/Hallmark-0005XBC1124-Required-Shirt-Plaid/dp/B088SKMR64/ref=sr_1_40?
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Submitted by
Zorinda
on
04-24-2025
06:30 PM
When we submit royalty changes a box appears on the product’s royalty page with the new rate which disappears when the rate changes. However, it’s impossible to tell without checking each product’s royalty page if it was submitted successfully. It would be useful if a little identifier like a red dot or some other symbol were to appear in a store’s backend product grid by the royalty % signifying a pending change so they can easily be identified without having to click on every product.
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Submitted by
Cat
on
11-11-2024
05:27 PM
I know this has been mentioned before, but I just wanted to throw it out there again. I was contacted by a customer who was interested in some foil invitations, but was turned off/concerned because the previews are illegible. I have created a nice cover for this invite that shows the text nicely, but as soon as you start to customize it, the view switches to the illegible Zazzle preview so people can't really even see their text. I've received 5 star reviews for this design, so I'm pretty confident that it looks good when printed, but the previews are just really, really bad. I have to wonder how many customers don't contact me and just skip over the foil invites because of the preview problem. It's just such a shame that such a beautiful product is going to waste because customers really have to make a leap of faith in order to purchase something that looks so bad in the previews. It's hard to get excited about designing for them for the same reason. Anyhow, here's a link to the invite in question just for information's sake: Elegant Gold Frills on Emerald Green Wedding Foil Invitation | Zazzle
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Submitted by
Amanda23
on
06-03-2024
06:53 PM
I absolutely love the Zazzle throw pillows, both designing them and their quality. My family loves them as well, but they have small homes with a single couch, so covering it with a million of my pillows isn't really an option. lol Enter: Throw pillow CASES! With all of the emphasis on holidays and special occasions on Zazzle, I think covers only would make A LOT more sense and possibly skyrocket sales on the product. One can only use and/or store so many pillows at a time, but covers are MUCH easier to store, and it's fun to switch out decor for various seasons and events. It also doesn't seem like it would be a huge problem in terms of sourcing, as zipper covers are already offered and could move seamlessly into this role. Perhaps in addition to selling the cases on their own, there could also be bundled options: if someone designs a case with spring on one side and then summer on the other, and then a second case with fall/winter, it would make a great 2-pack of cases. The bundles could also have the option to add a pillow insert if desired in case they have not yet ordered a pillow from Zazzle.
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Submitted by
Colorfulgalshop
on
11-22-2024
08:22 AM
I’ve always wanted more clarity around cancellations. While we understand we'll never find out the exact reasons for a cancellation, I think it would be incredibly helpful if the Royalty History included the cancellation date when we filter for cancellations. If an order is canceled within a day or two, it’s likely unrelated to our design. However, if it’s canceled weeks later, it might indicate a potential issue with the design after the product was received. This insight would allow us to review and improve our templates more effectively.
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Submitted by
CreativeLeahG
on
03-31-2024
04:25 AM
I don't know if this is technically possible but given the many thousands of products being hidden due to optimization required, quick create update, affiliates and creators are left with thousands of links now returning to a Zazzle main page which doesn't help the customer, the creator or the affiliate. If possible could those 'dead links' be configured to return to the creators storefront or profile instead? This is a good idea for several reasons: Improved customer experience: When a customer clicks on a product link expecting a specific item, landing on the Zazzle main page instead is frustrating. This redirection wastes the customer's time and hinders their ability to find the desired product. Boosted sales for creators and affiliates: By directing customers to the creator's storefront or profile, they are more likely to see similar products or other creations by the same person. This can lead to increased sales for both the creator and any affiliates involved. Reduced friction: A smoother customer journey translates to a better overall experience. When links seamlessly take customers to the intended product or creator's page, it reduces frustration and keeps them engaged in the buying process. Valuable data for Zazzle: By analyzing traffic directed to a creators storefront or profile, Zazzle can gain valuable insights into customer preferences and buying habits. This data can then be used to inform future product creation and marketing strategies. While technical limitations may exist, the potential benefits for customers, creators, and affiliates make this a worthwhile idea to explore. Meanwhile there is a blog post here with suggestions of how creators can manage the hidden QC issue.
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Submitted by
NZBrenda
on
03-10-2025
05:21 PM
Could we please have more colour variety/options for the basic T-Shirts. I also endorse anyone who has asked for black coffee mugs. We really really need those! Thanks Brenda
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Submitted by
lena77678
on
02-07-2024
04:26 AM
I've seen multiple times on Zazzle forum that there are designers that have this feature enabled - they can make minor changes for the existing products and keep the same listing. I don't have that option and it would be very handy to have one. From time to time there are small mistakes you make in your design that can impact a sale. It can be easily fixed and we could keep the same listing up instead of deleting it, since the existing listing is already gaining some traffic and has positioned in the marketplace. Please make this feature available for everyone!
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Submitted by
st0n3b1rd
on
07-11-2024
07:57 AM
As someone else has suggested, please add hardcover journals like Cafepress and Redbubble have, as an alternative to spiral bound. People want to journal in something that looks like a book, that will be aesthetically pleasing spine-out on a bookshelf. Thanks.
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Submitted by
LMGildersleeve
on
02-27-2024
08:21 AM
Below the product on the product page Z has done a great job showing more products from the collection. I'd love to see the words, "Shop this collection" be a link to the actual collection itself. This would reduce the amount of times the customer has to click on the individual products to see what's in the collection itself. It's a little misleading when the individual products in the "Shop this collection" area only goes to that one product. I would suspect that all that clicking would turn away a customer who just wants to shop everything from that collection to purchase matching products.
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Submitted by
Es
on
01-24-2024
12:55 AM
There should be an opacity option for elements (shapes). It would help take our designs to the next level if we could overlay translucent shapes. It would be a sliding scale opacity option
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Submitted by
AlyssaErnst
on
08-12-2024
04:31 PM
Is there a way for the marketing department to create a video or tutorial that explains how Zazzle works. 90% of the customers who message me are asking things like "can you ship this by XX date?" They all think we are actual creators of the product like on Etsy. I don't mind telling them and explaining that I don't print or ship, but it feels like a pretty frequent frustration from other designers as well. I know that there is an auto reply option, but if that many customers don't understand the concept of Print on demand or they think the function of the "ask the creator" messages are to inquire about shipping, perhaps Zazzle could be proactive on the welcome page and educate the customer how this is all set up. Thoughts? Alyssa
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Submitted by
Cat
on
02-12-2025
01:01 PM
I may have suggested this before, but I spend a lot of time assisting customers with their designs through the chat system. This generally involves sending them a lot of screenshots, and it would save me SOOO much time if I could paste images directly into chat instead of having to save the screenshot as a separate image and then go through all of the rigamarole to upload it. Thanks for considering it!
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Submitted by
A_New_View
on
08-23-2025
06:15 PM
Hi, I think it would be a great idea if there was a way to create an in-situ image using two products in the same image. For example, the image of a table number card being held by its coordinating table number holder. For example, something like this, only with the coordinating table card in the holder. I understand that this may not be possible, I just thought I'd share the idea.
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Submitted by
JessicaAmber
on
02-17-2025
07:05 PM
Currently, when we view Zazzle collections, the products are all laid out one after the other in an unorganised way, making it hard for the buyer to find exact products they need. I think it would be better if it had a layout more like this: like on the product page, when we scroll down to see the containing collection In this view, products have type sections and can be stacked, meaning less scrolling needed to find the product you need. And it looks neater and more organised. Heck, even the category management screen would be an okay alternative, as things are at least stacked in that view too. Zazzle team, please consider ways of making the category view look more neat and organised like these!
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Submitted by
AlyssaErnst
on
06-18-2024
07:49 PM
Every Adobe program I use has a ruler to measure sizes as we're creating, is it possible to add this feature?
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Submitted by
LJ
on
08-28-2023
05:40 AM
Please allow us to move our products between stores without the need to repost them. Especially considering all these recent changes, such as cover photos and collections (no complaints, I hope you know what you're doing), it has become literally impossible to keep up with the mess my account has turned into. I am aware that we can repost the items in a new store and delete the old ones, but that's not a solution, as it would mean losing statistics, marketplace rankings, and all the effort that has been invested in marketing. I must admit, I made numerous mistakes when I started 10 years ago, but creating all those stores seems like an issue that can't be fixed and continues to pose difficulties time and time again. Pretty please...
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Submitted by
LJ
on
11-14-2023
05:53 AM
I know it's naive to think that my post will change anything, but things have come to a point where I have too much to lose to leave it without a word. (And I've just read that some criticism here won't lead to punishment in the marketplace.) Like many other designers, I'm experiencing a decline in sales. It would be comfortable for me too to blame it on the economy, but all my other POD accounts are acting normally (October = 3x August). Despite spending 100% of my POD time here since the mockup misery and the collections update. Unlike others, I believe the main factor in decreasing sales is the heavy manual intervention in the marketplace placements. Definitely not the collections, maybe not the mockups or any changes announced, but things happening under the hood. It seems that Zazzle's new approach is not showing customers what they want but showing them what they want them to want. But, as results show, it doesn't work like that. Apparently, the crowd can better decide what's popular (with their money) than some Editors (with their picks). A year ago, when I was browsing in some random product category, I was thinking if I had more money, I would buy this and that, and those too. Everything looked so nice and professional. Now I scroll through the first page of literally any category and don't like what I see enough to go to the second page. Yes, some awful mockups definitely don't help (and I say this knowing that I suck at mockups too), but prioritizing pages of designs that one employee liked at some point will drive away customers who are used to seeing beautiful and trendy things here. I like to believe that the intent was good, but the implementation went astray. I understand that Zazzle wants to reward certain designers and influence buyers, but it could be done wiser in my opinion. So just a suggestion: why don't you put one Editor's pick in every other row and let customers see the organically popular items too (bought with real money), as it used to be. If you placed a few EPs on the first pages, they would have the opportunity to catch up, but they would be put back into their normal places a few days later (I mean like some rotation system). This way, the category pages would have the popular and best-selling products but always show something new to keep visitors coming back. Sorry for the length and the poor English.
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Submitted by
Cat
on
01-09-2024
01:07 AM
On the product page where it shows the designer at the top of the screen, if you click on the store name it gives you the option to message the designer. If the customer clicks on the message button here, it takes them directly to chat - there's no customer support option. However, if they scroll WAY down to the product description area, there's another option to message the designer. If they click on the message button in this location, it offers them the option of contacting customer support: I'd like to suggest that the top message button should work like the bottom one does - i.e. give the customer the "customer care" option. I think that the vast majority of customers never scroll down far enough to get to the product description area, so most are using the top contact button rather than the bottom one. I think if this message button had the customer support option it might cut down on the bazillions of messages that should go to customer support instead of to us, and that would be a better experience for both us and the customer! Thanks for considering my plea! 😁
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Submitted by
Connie
on
04-23-2025
08:13 AM
Can we please get the in situ images for the thermal tumblers FIXED? This has been an issue from the start, and still hasn't been fixed. There are a bunch of nice mockups, but they are unusable because the images are on the sides instead of front and back! Yes, I know we can work around it and design on the Background layer to fit the in situs, but then when a customer goes to personalize it, and looks at the plain "front" and "back" images, THOSE images will be wrong!
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