I would just like to suggest that Zazzle clarify that if the customer needs help with an order - it's late, it's wrong, etc... that they contact ZAZZLE. Probably 90% of my direct messages are people complaining or asking about their order delivery date. I know there is an auto response. I just feel bad for them that they have to wait for me to reply and to send the link, then they need to email Zazzle, then wait. It seems so stupid. This makes me the first line of customer support for things I have zero control over. It's really inefficient and frustrating for everyone. Just my feedback. I'm sure I am not the only one who gets all these order questions. thx ... View more

Having the tiling option for SVGs would be extremely helpful for customers who have specific colours in mind but cannot find their preferred design in those colours. It would also be helpful for designers who want to offer multiple colour options. There could also be a filter for this so that customers searching for specific colours would get to see all SVG design options and then choose their own colours.  I think this would really benefit Zazzle so please consider it. Thank you! ... View more

I've noticed when you try to add an acrylic invitation and foil invitation to cart it stops you from adding it the cart if you haven't selected whether you do or don't want blank envelopes. I believe this an example of a blocker that slows down purchasing and that option the should be prefilled to blank envelopes ....as ultimately less clicks to purchase should be the goal. Also just generally we should be trying to reduce the amount of clicks/steps to make a purchase (look at amazon where its very quick to purchase something) While the new design tool look greats it does seem to add in extra steps for the customers to purchase. I'm sure everyone at Zazzle is well aware of the concept of reducing the number of clicks to purchase etc .. but just thought i'd mention this particular issue so that we can try make it easier for customers to add to cart... and remove any unnessary blockers Thanks ... View more

It would be really fantastic if Zazzle could offer Electric Range Covers that one can customize with their images and text. I use them all the time on my electric range to cover the burners. They come in a standard set of 4, with two 8" and two 10" round covers. You can buy them at any store like Target or Walmart or Amazon in a range of colorful designs or just solid colors, and some have text. ... View more

We need toaster covers! Fabric covers (preferably cotton) that can be designed on front side only: each side panel and the one, long strip that runs along the top and sides. The reverse side of the cover could be just a solid color, perhaps a choice of black or white, or silver...anything neutral colored. Maybe even piping that runs along the bottom, as well. ... View more

I know it's naive to think that my post will change anything, but things have come to a point where I have too much to lose to leave it without a word. (And I've just read that some criticism here won't lead to punishment in the marketplace.) Like many other designers, I'm experiencing a decline in sales. It would be comfortable for me too to blame it on the economy, but all my other POD accounts are acting normally (October = 3x August). Despite spending 100% of my POD time here since the mockup misery and the collections update. Unlike others, I believe the main factor in decreasing sales is the heavy manual intervention in the marketplace placements. Definitely not the collections, maybe not the mockups or any changes announced, but things happening under the hood. It seems that Zazzle's new approach is not showing customers what they want but showing them what they want them to want. But, as results show, it doesn't work like that. Apparently, the crowd can better decide what's popular (with their money) than some Editors (with their picks). A year ago, when I was browsing in some random product category, I was thinking if I had more money, I would buy this and that, and those too. Everything looked so nice and professional. Now I scroll through the first page of literally any category and don't like what I see enough to go to the second page. Yes, some awful mockups definitely don't help (and I say this knowing that I suck at mockups too), but prioritizing pages of designs that one employee liked at some point will drive away customers who are used to seeing beautiful and trendy things here. I like to believe that the intent was good, but the implementation went astray. I understand that Zazzle wants to reward certain designers and influence buyers, but it could be done wiser in my opinion. So just a suggestion: why don't you put one Editor's pick in every other row and let customers see the organically popular items too (bought with real money), as it used to be. If you placed a few EPs on the first pages, they would have the opportunity to catch up, but they would be put back into their normal places a few days later (I mean like some rotation system). This way, the category pages would have the popular and best-selling products but always show something new to keep visitors coming back. Sorry for the length and the poor English. ... View more

Hi. I've mentioned this in the past, but baby/nursery items would be great! Items such as bumper pads, crib sheets, mobiles, diaper bags... https://www.amazon.com/KAINSY-Crib-Bedding-Set-Custom/dp/B0DMD7NQKQ/ref=sr_1_39? ... View more

Hi Zazzle Team - can you please add a few monogram fonts to the Design Tool? These auto format spacing and sizing so center letter is bigger and spacing is correct between letters. There are circle monogram, diamond monogram, curly scroll letter monogram fonts, etc.  This would be a great help and improvement because Zazzle customers love monograms but setting up the product templates with regular fonts leads to inconsistent results depending on the letters chosen. Would love to see 3 to 5 true monogram fonts added. Thank you!! ... View more

I'm sorry, but the 'content review' process for accidentally using 'wrong' words as tags needs to be changed.  It harms us as designers by taking away hours or weeks worth of work and promotions, but it also costs Zazzle money too!  I can understand removing for a visual art infringement, but a tag word? I understand why certain words cannot be used, but we should get an opportunity to fix a tag. Here are my two suggestions for things that would solve this... and probably take a lot less man hours on Zazzle's end.  1. Certain words should be in the zazzle system and automatically not allow us to even use them.  I know it's somehow possible because 'onesie' got flagged one time.  It has to be far less time consuming for one person to manage these words on the developement end than to deal with the thousands of issues that eventually come up.  Trademarked brands, pantone colors, etc., anything commonly known (I know they won't catch everything, but the big ones should be). I'd rather it accidentally take away too many word options, than for me to eventually lose dozens of products. and/or 2. The products should not be completely deleted automatically entirely (for title/tag/description options, not artwork maybe).  They could either delete the tag, hide the product and give us a timeline of __ days to remove and fix (I'd be find having to go through content review even), or something else. Or at least let us find them again in our saved designs instead of deleting those too (they 'show' there, but when you click into them, they are gone too). It feels so incredibly unfair that they just wipe products out of existence just because you accidentally used one wrong word. We as designers can't possibly know all of the ones not to use despite how hard we may try. ... View more

When I get a cancellation, a million questions go through my mind, that I can never answer. Only Zazzle can provide us with this information. I think it's vital for the designer to know whether something was wrong with the design. But if it was returned for another reason on Zazzle's side, we wouldn't need to know, nor if the person simply decided they didn't want the product for their own reasons. But if there was a problem with the design, us designers need Zazzle to inform us so that we can fix the problem to prevent future reoccurrences. Also, we can learn from this. I feel this is very important, and I wish Zazzle would start implementing it.  ... View more

On the product page where it shows the designer at the top of the screen, if you click on the store name it gives you the option to message the designer. If the customer clicks on the message button here, it takes them directly to chat - there's no customer support option. However, if they scroll WAY down to the product description area, there's another option to message the designer. If they click on the message button in this location, it offers them the option of contacting customer support: I'd like to suggest that the top message button should work like the bottom one does - i.e. give the customer the "customer care" option. I think that the vast majority of customers never scroll down far enough to get to the product description area, so most are using the top contact button rather than the bottom one. I think if this message button had the customer support option it might cut down on the bazillions of messages that should go to customer support instead of to us, and that would be a better experience for both us and the customer! Thanks for considering my plea! 😁   ... View more

I think the paper plates are such a cute idea for parties, but I have stopped creating designs for them as the reviews are so bad and they all say the same thing. "Plates are thin and flimsy, won't even hold a piece of cake" even the people who leave a good review mention how thin they are. Why would you not increase the price 25 cents and punch the plates on a thicker stock? Also, the customers complain that the plates are shipped in envelopes and crushed upon arrival. If you slid a piece of chit board on the top and bottom of plates in the envelope it might stop some damage.  ... View more

I had an issue with Google Analytics no longer updating starting yesterday (1/23/26).  I thought that Google Analytics was down.  That turned out not to be true. Upon more investigating, GA was no longer checked in Zazzle advanced settings in all of my stores so it was no longer updating.  I figured out how to fix it.   There’s apparently updated code that needs to be added.  My old code in Zazzle advanced settings started with UA-xxx…   The new code, found in Google Analytics, began with G-xxx…. Find the code in GA by going to Admin, click on data streams, click on the store feed and find the “Measurement ID” code. I replaced the UA code in Zazzle advanced settings with the new one, clicked the check box and submitted.  Click on a product to check that it’s working. It should shortly come up on the GA real time page.  Do this for all Zazzle stores with a separate GA tracking code.  All of my GA feeds are now updating. ... View more

While web is so clugged from errors and scammers of any kind, I suggest bank transfer royaties payments. Actually therea are only 2 options available for Creators/Designers: - Paypal (I never had problem with that, I use it since decades, it's the excellence for online payments, but recently I noticed something anomalous on it too...) - Check (Too hold method. Have I to wait a paper check by post from U.S.A. 😮 ?) Hope you understand? ... View more

As someone else has suggested, please add hardcover journals like Cafepress and Redbubble have, as an alternative to spiral bound. People want to journal in something that looks like a book, that will be aesthetically pleasing spine-out on a bookshelf. Thanks. ... View more

It would be really great if we could customize both colors of the QR codes, not just one. As it is, one of the colors has to be black or white - which works in most situations, but not all - like say you're designing a blue on blue design where you have a dark navy text on a pale dusty blue background. It would be great if we could match both colors for the QR code. ... View more

Title, Description, and Tags should all support each other for on- and off-site SEO.  It would be easier to ensure we're using supportive Tags, if the input field for them were located up where we can see all three fields together -- in that big empty space next to the Product Merchandising image.  It would make workflow a tad more user friendly and help our creative juices when we can only think of three tags and want more because we can see the Description and Product in the same panel.  It would prevent us scrolling up and down and thinking "wait, is this the blue one or the green one?"  I do understand how complex coding is for the entire Z site, but this one is a simple CSS mod.  I know because I did it in the Inspect panel to grab this screen cap. 😉 Thank you for your consideration. 😊  ... View more

Comic Books! Comic Books! Comic Books! Serious artists need a serious printer.  ... View more

Please add a share button for Bluesky, a lot of us are leaving Twitter. TIA ... View more